Return Policy

Online Return Policy -
  • Store Credit, for all non sale items, if return is postmarked or returned within 14 days from the date you receive your order.
  • Please send returns to  6929 Miami Ave, Cincinnati, Ohio 45243 
  • If you loose track of online credit, please contact us at pinkboxcincy.com and we will help you locate it.
  • No refund for any shipping charges.
  • Customer must pay return shipping.
  • All sale items are final sale.
  • If the item you receive is damaged or defective: please email us within 3 days of receipt at thepinkbox2@gmail.com regarding the issue.
  • Please include a copy of your receipt/return form with your return.
  • We reserve the right to refuse a refund if the items have any signs of wear, alteration, misuse or damage.
  • You will receive an email confirmation that your return has been received and the refund has been issued.
  • Standard shipping charges will be applied for any exchanges
  • Colors may vary due to photography equipment, lighting and computer monitor setting. Clothing patterns may vary. These situations do not qualify as defects.