Return Policy

Online Return Policy -

Store Credit, for all non sale items, if return is postmarked or returned within 14 days from the date you receive your order.

Please send returns to 6929 Miami Ave, Cincinnati, Ohio 45243

If you loose track of online credit, please contact us at pinkboxcincy.com and we will help you locate it.

No refund for any shipping charges.

Customer must pay return shipping.

All sale items are final sale.

If the item you receive is damaged or defective: please email us within 3 days of receipt at thepinkbox2@gmail.com regarding the issue.

Please include a copy of your receipt/return form with your return.

We reserve the right to refuse a refund if the items have any signs of wear, alteration, misuse or damage.

You will receive an email confirmation that your return has been received and the refund has been issued.

Standard shipping charges will be applied for any exchanges

Colors may vary due to photography equipment, lighting and computer monitor setting. Clothing patterns may vary. These situations do not qualify as defects.